The ALX Promise

Alexandria is a city known for going above and beyond. It’s the type of place where business owners know their customers by name. Patrons return because they know they’ll receive personalized service and extraordinary care. As Alexandria begins reopening, the Alexandria Health Department and Visit Alexandria are celebrating that same spirit through the ALX Promise program. We know that as you begin to dine outdoors at local restaurants, shop at your favorite retailers, stay overnight at our hotels, and return to the experiences that inspire, safety is a top priority. The ALX Promise shield displayed on a business’ window or website indicates that they have committed to higher safety standards for employees and customers than the minimum rules required by law for all businesses.

The Meaning Behind the Promise

The ALX Promise shield represents that a business:

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Implements all proper cleaning and sanitizing procedures

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Practices physical distancing within their business

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Requires employees to wear protective gear and expects customers to wear face coverings when physical distancing is not possible


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Participated in training with an Alexandria Health Department Environmental Specialist on state requirements to reopen and trained all employees on the safety measures needed

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Submitted a completed checklist, training record and pledge commitment to ensure the safety of employees and staff

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Agrees to follow all future applicable health guidance as Alexandria enters new phases of reopening

Pledge Partners

More than 300 businesses have expressed interest in the ALX Promise program and are currently completing all steps to become a partner. Once they have completed all necessary training, they will be added here.

Hotel Partners

Please check back soon for more ALX Promise hotel partners as many businesses are still completing the necessary training steps to be featured here. 

Health & Wellness Partners

Please check back soon for more ALX Promise health and wellness partners as many businesses are still completing the necessary training steps to be featured here. 

Alexandria Health DepartmentVisit Alexandria Logo

Old Town Business Logo    DRBA logo   Carlyle CouncilWest End Business Association

The ALX Promise program is voluntary. All businesses listed here have participated in an Alexandria Health Department coronavirus safety training program and pledged to adhere to the listed standards and adapt when necessary. Visit Alexandria has no authority to inspect properties however, and cannot confirm ongoing compliance.